If you have a phone, you’ve probably gotten more than your fair share of robocalls, those automated calls with a pre-recorded message. And if you’re a business owner, you’ve probably gotten a robocall that says it’s from Google.
There’s just one catch: Google will never call you using unsolicited robocalls.
Robocall scams use messages that may ask you to press a button to speak to a sales rep. If you respond to these prompts, the caller may try to sell you an unwanted service or obtain private information. Google doesn’t make calls like these. These calls are a thorn in your side considering that your business receives so many calls per week. As your business’s digital marketing partner, we wanted to share this information with you on how to handle these calls.
Here are four ways to tell if a robocall is really from Google.
1) Google never sends robocalls that say “Press 1.”
2) Google does not talk about ranking and will not call to help you rank higher or talk about competitors outranking you.
3) Google won’t ask for money over the phone or ask for passwords.
4) Google usually calls from area code (650).
What should you do if you get a robocall from Google?
It’s worth noting that Google sometimes does call a business, usually to verify that you’ve tried to claim a page through Google My Business. These calls are initiated by you or someone you’ve authorized to manage your account.
If you get a call that doesn’t meet the criteria listed above, there are steps you can take to make sure you don’t get scammed. To protect the identity of your business, do not give out any information to an unknown caller. The best course of action is to simply hang up the phone. Read this article to learn about more about what to do if you receive an unwanted automated robocall.